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Delivery information

How can I order? Step-by-step

- step 1: choose the desired product
- step 2: click on the 'order' button. You will immediately see the product in your shopping basket at the top right of the screen.
- step 3: if you want to order another product, repeat steps 1 and 2.
- step 4: when you have finished shopping, you can click on the top of the shopping cart and click on 'order'.
- step 5: fill in your details and choose a payment method.
- step 6: tick 'I agree with the delivery conditions'.
- step 7: click on 'order'. Follow the payment instructions. Your order has now been sent. You will receive a confirmation email in your inbox.


Prices

All prices mentioned in the Yogisha webshop are inclusive of VAT, subject to changes.

 

Payment methods

- via iDEAL: payment via the internet, directly through your own bank. The iDEAL payment runs through STICHTING PAY.NL, IBAN: NL38RABO0190535792, BIC: RABONL2U.
- by bank transfer: the total amount will be transferred to STICHTING PAY.NL, IBAN: NL38RABO0190535792, BIC: RABONL2U.
- via PayPal: pay with your credit card via your PayPal account.

Delivery times

Yogisha strives to send orders placed on working days before 16:00 on the same day. This applies to orders that are paid via IDEAL or Paypal, where the payment is processed immediately. For payments by bank transfer, the order is sent as soon as the payment is received. Orders placed on the weekend will be sent on the following Monday.

If the delivery time of the ordered product is longer, then the consumer-buyer will be contacted as soon as possible. This then has the possibility to cancel his order. (The invoice amount will then be refunded).

All orders are sent via PostNL / BPost. They deliver, in the Netherlands and Belgium, usually within 1-2 working days. The order is offered twice to you. If you are not home the second time, the order can be picked up at the nearest post office.

If you have not received anything yet 10 days after the date of your order, please contact us.

Shipping costs

Orders above € 50, - will be shipped free within the Netherlands. For orders under € 50, - shipping and packing costs of € 4.95 will be charged. For orders abroad the costs are between € 6.95 and € 34.95, depending on the country.


Returns

A product can be returned within 14 days of receipt. You can return the product to Yogisha: Ceintuurbaan 306H, 1072 GL Amsterdam. The shipping costs for return shipping are at the expense of the consumer buyer. Products are taken back when in new condition and with garments (if reasonably possible) including the attached clothing label. The consumer has the right to try out the products. If the consumer has done more than necessary to assess the product, or if the product has been damaged in another way, costs may be charged.

When returning the total order, the total invoice amount including shipping costs will be refunded as soon as possible but within 14 days. When returning a portion of the order, the amount of the returned item (s) will be refunded as soon as possible, but within 14 days.

 

Complaints

If there are complaints about, or defects in the delivered product, or complaints about the service, the complaint can be communicated by telephone (020-6640743) or e-mail. The consumer will then be contacted within 14 days to answer the complaint substantively. Yogisha will try to solve the complaint as carefully and as soon as possible. The legal guarantee applies to the products of Yogisha. That means saying a product has to do what the buyer can reasonably expect, that's what the law says. A product should not show any defects that are not expected during the expected lifetime under normal use. For more information, see www.sgc.nl.


Privacy

The personal data provided by the consumer buyer is carefully handled. These are only used for communication between the consumer buyer and Yogisha and are not provided to third parties.

 

Yogisha

Ceintuurbaan 306H

1072 GL Amsterdam

020-6640743

info@yogisha.nl